By booking an appointment or signing up to one of our workshops or retreats, you agree to our terms and conditions:
 
Individual sessions:
If cancelled within 24 hours before the appointment or in case of no show-up, the full price for the booked session will be charged.
 
Group workshops*:
Cancellations up to 4 weeks before the start of the workshop are free of charge. After this, a cancellation fee of €50 will be charged. If you cancel your participation in the last 7 days before the start of the workshop, regardless of the reason, the cancellation fee equals 100% of the workshop price. In this case, however, another person can take your place.
 
Summer retreat:
Cancellations up to 12 weeks before the start of the retreat are free of charge. After this, a cancellation fee of €50 will be charged. If you cancel your participation in the last 8 weeks before the start of the retreat, the cancellation fee equals 50% of the retreat price. If you cancel your participation in the last 4 weeks before the start of the retreat, regardless of the reason, the cancellation fee equals 100% of the retreat price. In this case, however, another person can take your place.
 
Gift certificates and bonuses:
Gift certificates are redeemable up until 3 months from the date of purchase, unless otherwise stated. Bonuses, if eligible, are redeemable up until 3 months from the date of the original purchase of which the bonus is a part of, unless otherwise stated.
 
If we need to cancel:
In the very unfortunate case that we have to cancel a workshop or retreat you signed up for, because the minimum amount of participants wasn’t reached or because of unforeseen circumstances, we will inform you as soon as possible and refund your payments to us. We are not responsible for other costs that you might have made, like travel costs or accommodation.
 
*Note: Campaigns:
When you make use of one of our 50% off offers for our True Voice Intensive, taking place 27-28 November 2021, there are no refunds given in case you cancel your participation, regardless of the reason. In this case, however, another person can take your place. When you book your place for the mentioned workshop with the mentioned discount (whenever applicable), you agree to these terms.